***** From de 1st of March 2018 we don't accept Children under de age of 12 years at time of check-in.****

ALL PRICES INCLUDE TAX.
Prices are per room per night in USD for double occupancy. 
Prices include air conditioning, breakfast and taxes.


Hotel Policy

  • The hotel requires full payment prior to arrival. 20 days before arrival.
  • There is no capacity for extra beds in the rooms.
  • Minimum stay of 3 nights is required.
  • During Christmas holiday (December 20th - January 8th ), a minimum stay of 6 nights is required.
  • During Easter season (April 9th - April 23rd ), a minimum stay of 4 nights is required.
  • Minors are NOT allowed to stay in a room without an adult present.
  • The hotel does not accept any pets.
  • Upon confirmation of the reservation, the guest is acknowledging that they have read and accepted Hotel Casa las Tortugas cancellation policy.

 

Cancellation policy

  • Reservation should be cancelled 20 days prior to the arrival date to avoid a penalty of 100% of the total cost of the reservation.
  • The Hotel requires a period of 60 days after your cancelation in order to complete the refund.
  • No shows will be charged the full cost of the stay.
  • In extreme cases of natural disaster, such as hurricanes, floods, tsunamis or earthquakes, we will refund the deposit.
  • Refunds will be subject to a 50 US dollar administration fee.